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Masks no longer are required for guests and staff members. If you have not been fully vaccinated Horseshoe encourage you to continue to wear a mask.
Stop at the Horseshoe Baltimore’s Caesars Rewards Experience Center to print an official Baltimore Ravens players card. The fully-automated Center is open 24 hours a day, seven days a week. Located on the second floor of the casino, it's the prototype for similar Experience Centers to be installed at other Caesars Rewards casinos. It replaces the former Caesars Rewards Center.
Horseshoe Baltimore Maryland Casino
Updated: 7/2/21
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Casino overview
Horseshoe Baltimore Maryland Casino is a beautiful two-story casino with a 122,000 sq. ft. gaming floor. The $442 million development features video lottery terminals (VLTs), table games, and a 14-table World Series of Poker room. A 20,000 sq. ft. Baltimore Marketplace showcases authentic Charm City food outlets, and three premier restaurants, and several bars and lounges round out the food and beverage offerings.
Visit the Caesars Rewards Center at to get your commemorative Baltimore Ravens Caesars Rewards card.
Inside Information
NOTE: All shows, events and deadlines are subject to postponement or cancellation due to temporary casino closings and/or safety and health measures implemented by the city or state.
The Horseshoe is located on Baltimore's south side. There is easy access from I-95 going south or north, or from the Baltimore-Washington Parkway heading north. Signage is excellent as you approach downtown Baltimore from the north. From the south, take Exit 52 from I-95 (Russell Street North). If you're traveling on the Baltimore-Washington Parkway (Md. 295), just stay on it and the road becomes Russell Street. The casino will be on your right.
In addition, there is off-track betting on the first level over by the Baltimore Marketplace.
On the casino floor soft drinks, coffee and bottled water are complimentary. Due to state laws, there is a charge for alcoholic beverages.
The casino itself is absolutely stunning with gorgeous chandeliers, beautiful paneling and other top-grade finishes. No detail was spared in creating a one-of-a-kind experience – including lots of windows, giving the casino an even more spacious feeling, especially during daylight. There are more than 2,200 slot machines, more than 150 video poker machines and 153 table games, including blackjack, roulette, baccarat, craps, Fortune Pai Gow Poker, Let It Ride Bonus Poker, Mississippi Stud Poker, Three and Four Card Poker, and Ultimate Texas Hold'Em.
Nightlife centers around Poe's Nest, formerly 14Forty, above, Baltimore's only 24-7 bar and entertainment venue. Also Baltimore's first and only Ravens-themed bar, the three-story lounge and bar features live entertainment and sports viewing.
This casino is equipped with Caesars proprietary Total Touch system that allows customers to order drinks, redeem free play, check their Caesars Rewards account balances, and receive real-time offers based on play.
■ The direct phone number to the Horseshoe is 844-777-SHOE (7463). Then press 1.
However, Reward Credits, as well as cash and credit cards, can be used to purchase alcoholic beverages on the casino floor, in the bars or restaurants, and the Laurel Lounge.The casino is smoke-free, but there are outdoor smoking areas, complete with slot machines, on both floors.
The TerraceHorseshoe’s "outdoor" gaming space, The Terrace, has more than 10,000-sq. ft. of space, featuring 174 new slot machines, 16 live table games, 15 video poker machines and a full-service bar. The space hosts some of Horseshoe’s newest slots and many of their most popular table games. In addition, this open-air patio – which is totally enclosed on the sides and ceiling – is “smoke-friendly.”
While the VIP Lounge is closed, the bar at The Terrace will honor the Lounge's special discounted drink prices for qualified players.
Parking
Valet parking – closed Monday, Tuesday and Wednesday, but available from 10 a.m. to 6 a.m. Thursday through Sunday – is complimentary for all Seven Stars and Diamond cardholders. Platinum and Gold cardholders pay $10. Thursdays all Caesars Rewards cardholders 55 and older get free valet parking. Because the casino is located adjacent to M&T Bank Stadium, on certain special event days, guests without Caesars Rewards cards may be charged.
■ Donate your cashout vouchers, cash, coins and chips to the Maryland Veterans Trust Fund. There's a box, above, at the exit to the self-parking garage on the second floor.
■ Horseshoe Baltimore has ditched its Dining Dollars program in favor of the previous promotion, Return Rewards. Once players earn a minimum of 75 tier credits during a gaming day they will receive an email with an amount of free play they can use on their next visit.
■ Mobile ordering of beverages on the casino floor and food from Horseshoe's restaurants is now available.
■ Monday to Friday: Horseshoe Happy Hour, 4 to 7 p.m., Gordon Ramsay Steak
■ Tuesdays: Military & First Responders Appreciation Day, 10 a.m. to midnight
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Wednesdays: Game Show Wednesdays, Poe's Nest, 1 p.m. (registration 11 a.m. to 1 p.m.)
Self-parking in the Horseshoe's 3,500-space garage is always complimentary for Seven Stars and Diamond cardholders, and the first floor of parking (actually, the third floor) is reserved exclusively for Seven Stars and Diamond cardholders. Stay to your left as you round the turn, and be prepared with your Caesars Rewards card since this section is gated. Except on certain special event days, self-parking also is complimentary for Platinum and Gold cardholders.
Dining
Dining choices range from Gordon Ramsay Steak to Fú Noodle House and the Baltimore Marketplace.The Baltimore Marketplace, on the first level of the casino, includes B’More Beers, Piezzetta, Reis & Irvy's Frozen Yogurt, Tony Luke's and Ben's Chili Bowl. [See my comments about Ben's Chili Bowl near the end of the Inside Information column.]
Special Seven Stars benefits*
Other than the complimentary parking and check-cashing fee refund, above, Seven Stars cardholders get priority beverage and slot service on the casino floor.
Hotels
There is no hotel connected to the casino, but Horseshoe Baltimore partners with several area hotels: Royal Sonesta Harbor Court, Sheraton Inner Harbor, Hilton Camden Yards, Baltimore Marriott Waterfront, Marriott Inner Harbor at Camden Yards, Aloft BWI Airport and Days Inn Inner Harbor.
For details click here.
GDL Italian by Giada
Seven Stars LoungeThere is no Seven Stars Lounge, but there is a small VIP Lounge on the second floor. It's marked only by a small sign with the hours of operations on the right-hand side of the entrance. Access to the Lounge is limited to Seven Stars cardholders,, as well as Diamond cardholders who earned 25,000 to 149,000 tier credits last year or who earn 25,000 or more tier credits this year. Alcoholic beverages are sold at a price discounted from those on the casino floor. You can use your Reward Credits to pay for drinks in the Lounge.
■ A reminder, above, that Caesars has banned plastic straws and stirrers from all its U.S. properties.
■ Thursdays: Between 11 a.m. and 4 p.m. guests 55 and older can swipe at any promotional kiosk to earn a 5X Reward Credit multiplier.
■ Try the Reis & Irvy's Robotic Frozen Yogurt machine located near Piezzetta in the Baltimore Marketplace. Through an interactive touchscreen ordering system choose flavors, then toppings and the robot does the rest in 60 seconds or less.
■ You no longer have to use all your free slot play at one machine. Let’s say you download $50, have a big win and decide your machine isn’t going to hit again for a while. You’re no longer stuck playing the balance of what you downloaded. Simply remove your Caesars Rewards card from the machine, and any unused free slot play will automatically be re-deposited back into your bank. Caesars casinos at Harrah's Resort Atlantic City, Cherokee, Hammond, New Orleans, Phoenix and Tunica – and perhaps others – are among those with similar policies.
■ Forgot or lost your Caesars Rewards card? You can reprint your card just by using your driver's license here:
The VIP Lounge offers a warm and comfortable enclave off the casino floor to relax and enjoy a cocktail or other beverage. There is a bar which seats 12, some high-top tables that seat two, some sofas and comfortable chairs, and a few other small tables.
From 5 to 9 p.m. on Fridays and Saturday, guests can order from an à la carte menu (see below) at an additional cost.One of the bartenders, Jimmy, who's there most nights, has worked in Baltimore bars for years and is a great source for "inside" information about the area.
Should you choose this for your Annual Retreat?
Baltimore offers much in the way of sightseeing and other activities. Since there is no hotel connected to the casino, you would need to stay in one of the partner hotels which are close, but certainly not within walking distance.Also, note that casinos without hotels are under no obligation to host your annual retreat, or even provide you with a complimentary hotel room during any visit.
Where Horseshoe Baltimore is located
*subject to change, revision or cancellation
Gambling problem? Seven Stars Insider® promotes responsible gambling.
Call 1-800-GAMBLER.
Neither Seven Stars Insider nor http://www.sevenstarsinsider.com is affiliated in any way with Caesars Holding, Caesars Entertainment Inc., Caesars License Company, LLC, Caesars Enterprise Services, LLC ("Caesars Entertainment") or Caesars Rewards®.
No more standing in line at the Caesars Rewards Center.
■ Listen to an informative 30-minute presentation about Caesars Rewards and get your choice of 2,000 Reward Credits ($20 in comps) or $20 in free play. You can attend the “class” as many times as you like, but you get the “reward” only once. Check at the Caesars Rewards Center for dates and times, and register starting an hour in advance.
■ At Gordon Ramsay Steak, if they order from the special Children's Menu, children younger than 12 eat free with any adult diner.
■ Maryland law limits individual ATM withdrawals to $1,000, with a daily limit of $2,500. The actual number of transactions – at $5.99 each – will be determined by your bank and the maximum daily amount your account allows. This applies only to ATMs physically located in Maryland casinos. The check-cashing fee is five percent. Horseshoe has an outside vendor that handles this. Seven Stars cardholders get their fee refunded either in promo chips or slot play.
■ Self-serve beverage dispensers are located throughout the casino floor. If you're getting food from any of the Baltimore Marketplace outlets, save yourself some money and just grab a complimentary drink here.
■ Gordon Ramsay Steak, is now accessible to those younger than 21. Maryland law prohibits anyone younger than 21 from being on the casino floor, but a new entrance to Ramsay's is now open.
■ First, let me be clear: I love hot and spicy food, and I have nothing but respect for a business that’s operated continuously since 1958. That said, my – in my opinion, overpriced – 12 oz. bowl of chili ($9.99) from Ben’s Chili Bowl in the Baltimore Marketplace was practically inedible. It was so spicy, and had a strange aftertaste of ground cumin and bitter coffee grounds, I could barely finish it. The seasonings were so overpowering that I tasted none of the individual ingredients. Curious if anyone else feels the same.
■ It's always subject to change, but the VIP Lounge currently has a "Happy Hour" from 5 to 7 p.m. Monday through Friday. Choose a "double" or "buy one, get one."
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